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Frequently Asked Questions

Starting therapy can bring up questions - some practical, some quietly personal. Here’s a space for the questions that often sit beneath the surface.​​

1. What kind of therapy do you offer at The Farley?

At The Farley, I offer person-centred therapy, with ongoing CPD in relational approaches. That means our work begins with how you feel, what you notice, and the meanings you hold. You won’t be given a technique or a checklist. You’ll be met with respect, attentiveness, and room to be fully yourself.

This approach is especially helpful if you're living with high-functioning burnout or high-functioning anxiety, that particular form of struggle where everything looks fine from the outside, but internally, you feel disconnected, exhausted, or emotionally shut down.

It’s also suited to those:

  • dealing with ongoing stress or life transitions

  • recovering from people-pleasing, over-adapting, or emotional neglect

  • holding grief or past trauma that hasn’t had space to surface

  • who feel like they’ve outgrown the coping strategies that once worked

 
Whether you’ve had therapy before or this is your first time, you’ll be welcomed into a space where your pace, tone, and story lead.

2. Do you offer therapy for burnout?

Yes. Many of my clients come to therapy when they realise that burnout isn't just tiredness - it's a kind of emotional erosion. Whether it shows up through numbness, dread, irritation, or a sense of being "off" but not sure why, burnout is a real signal that something needs care.

You can read more about this in my post on what high-functioning burnout feels like.

3. Where is your practice based?

I offer counselling in Southampton, from a calm, home-based practice with free on-road parking and a quiet setting. I also work with clients across the UK through private therapy online, which can feel more accessible or flexible depending on your needs.

If you're wondering what it's like to begin in-person therapy here, you can read more in my blogpost: Counselling in Southampton.

4. Do you offer short-term or long-term therapy?

Yes, both are available. Some clients come for a brief period to focus on something specific. Others stay longer because they begin to notice how the space changes them. There’s no requirement to commit to anything upfront.

The kind of therapy I offer can be especially helpful over time, but how long we work together is always your decision. We’ll move at your pace and revisit that regularly.

5. What’s the difference between counselling, therapy, and psychotherapy?

In the UK, counselling and therapy are often used interchangeably. Psychotherapy, however, is generally recognised as a distinct practice with deeper clinical training and often longer-term, more intensive work.

At The Farley, the label matters less than the relationship. I offer emotionally-focused, person-centred psychotherapy that’s consistent, attuned, and rooted in respect - whether you call it counselling or therapy.

6. What kinds of clients do you work with?

I work with adults from many walks of life. Some are professionals, entrepreneurs, or carers. Others are navigating parenthood, loss, illness, or recovery from emotionally complex childhoods. What connects them isn’t one identity: it’s the inner experience of feeling unseen, overextended, or quietly overwhelmed, even if no one else knows it.

7. What are your fees and do you accept insurance?

Sessions cost:​

  • £60 for daytime appointments (before 5pm)

  • £65 for evening appointments (after 5pm)


I am a recognised provider with WPA and Vitality Health. Please check with your insurer to confirm coverage.

8. How do I get started?
 
You can book a free 30-minute consultation directly through my website. It’s not a therapy session, but a first meeting, unrushed, confidential, and led by you. We’ll talk about what’s bringing you here, what you’re looking for, and whether this feels like a good fit.

You are welcome to watch my short video explainer on what an initial consultation is, here

9. Is online therapy as effective as in-person therapy?
 
For many people, yes. Research increasingly supports the effectiveness of online therapy, particularly when the therapeutic relationship is strong. While the screen changes the format, it doesn't limit the connection.

Many clients find that working from a familiar environment allows them to drop in more easily, especially when they’re juggling commitments, feeling overwhelmed, or managing anxiety. What matters most isn’t the platform - it’s the quality of presence between client and therapist.

10. What if I’ve tried therapy before and it didn’t help?
 
That can feel disheartening and it often brings up the question: Will it be different this time? Maybe the approach didn’t quite reach you. Maybe it felt too structured, too distant, or just not quite right. That doesn’t mean therapy can’t work. It means something important wasn’t met.

The kind of therapy I offer is reflective, relational, and emotionally focused. It’s slower-paced, less about solutions, and more about making room for the parts of you that have been edited out.

In my blog post “How Do I Choose a Therapist (When I’m Already Overthinking It?)”, I explore what makes therapy feel safe, meaningful, and real. Finding the right therapist isn’t about credentials alone - it’s about connection.

The Farley

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